Shipping

We ship worldwide from San Francisco, California in the USA. Shipping fees are calculated at checkout. Orders are lovingly packaged and processed within 2-5 business days of purchase, and shipped via USPS. You will receive a notification once your order has shipped, and tracking info can be found in the orders section of your account.

If you have special shipping requests or need your order ASAP, please contact us prior to purchase and we will do our best to accommodate your request, when able.

We are not responsible for packages once they have been given to USPS for shipment. If you are experiencing an issue with your shipment, please contact us and we will do our best to assist you.

Domestic Orders
• All orders include a tracking number
• Most orders ship via Priority Mail - delivery within 2-3 business days
• Lighter-weight items (under 16oz) ship via First-Class Mail - delivery within 2-5 business days

International Orders
• All orders include a customs number
• Most orders ship via First-Class Mail International - delivery within 2 weeks (may be faster or slower, depending on location and/or if held up at customs)
• Orders over 4 lbs. and/or $400 ship via Priority Mail International - delivery within 6-10 business days

International Buyers
• Buyers are responsible for paying all customs fees (VAT, import, taxes) which may be imposed by your country.
• Returns/cancellations are not accepted if a package is refused.
• While we understand that customs fees aren't fun to pay, falsifying customs forms is illegal. Please do not ask us to adjust the marked price or mark as a gift.
• Customs Fee Calculator - for estimates of customs fees based on item price and country of destination